HP ProLiant DL60 Gen9 Server Maintenance and Service Guide Abstract This guide describes identification and maintenance procedures, diagnostic tools
Customer self repair 10 enviara el componente defectuoso requerido, HP podrá cobrarle por el de sustitución. En el caso de todas sustituciones que l
Cabling 100 • Slot 3 cable routing (1 port supported when slot 1 is occupied) • Slot 2 cable routing with FlexibleLOM riser (2 ports supported wh
Cabling 101 • Slot 2 cable routing with FlexibleLOM riser (1 port supported when slot 1 is occupied) HP Smart Storage battery cabling
Cabling 102 HP Power supply cabling • HP 550 W non-hot-plug power supply cabling Item Description 1 16-pin power supply sideband signal cable 2
Cabling 103 Optical drive cabling Item Description 1 Optical drive cable 2 Drive power cable Front I/O cabling Item Description 1 Front I/O
Specifications 104 Specifications Environmental specifications Specification Value Temperature range* — Operating 10°C to 35°C (50°F to 95°F) Nono
Specifications 105 Power supply specifications Depending on the installed options and/or the regional location where the server was purchased, the s
Support and other resources 106 Support and other resources Before you contact HP Be sure to have the following information available before you cal
Support and other resources 107 providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship
Support and other resources 108 Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'i
Support and other resources 109 HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfülle
Customer self repair 11 Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair programma van HP. Informatie over
Support and other resources 110 sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes
Support and other resources 111 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pe
Support and other resources 112
Support and other resources 113
Acronyms and abbreviations 114 Acronyms and abbreviations ABEND abnormal end AC alternating current AMP Advanced Memory Protection API applicatio
Acronyms and abbreviations 115 IML Integrated Management Log LFF large form factor NMI nonmaskable interrupt NVRAM nonvolatile memory PCIe Perip
Acronyms and abbreviations 116 TPM Trusted Platform Module UEFI Unified Extensible Firmware Interface UID unit identification USB universal seria
Documentation feedback 117 Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documenta
Index 118 A access panel 34 Active Health System 78 ambient temperature 103 ambient temperature sensor, cabling 102 authorized reseller 10
Index 119 HP Insight Diagnostics 81 HP Insight Diagnostics survey functionality 81 HP Insight Online 81 HP Insight Remote Support software 8
Customer self repair 12 No caso desse serviço, a substituição de peças CSR é obrigatória. Se desejar que a HP substitua essas peças, serão cobradas
Index 120 specifications, mechanical 103 specifications, power supply 104 specifications, server 103 static electricity 23 storage controlle
Customer self repair 13
Customer self repair 14
Customer self repair 15
Illustrated parts catalog 16 Illustrated parts catalog Mechanical components HP continually improves and changes product parts. For complete and cur
Illustrated parts catalog 17 3No—Some HP parts are not designed for customer self repair. In order to satisfy the customer warranty, HP requires tha
Illustrated parts catalog 18 3No: Nenhuma—Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de cumprir a garantia do cl
Illustrated parts catalog 19 System components HP continually improves and changes product parts. For complete and current supported parts informati
© Copyright 2014, 2015 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warr
Illustrated parts catalog 20 Item Description Spare part number Customer self repair (on page 6) d) 1.9-GHz Intel Xeon E5-2609 v3, 6C, 85 W* 7624
Illustrated parts catalog 21 2Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If,
Illustrated parts catalog 22 2Optional: Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo fe
Removal and replacement procedures 23 Removal and replacement procedures Required tools You need the following items for some procedures: • T-25 To
Removal and replacement procedures 24 This symbol on an RJ-45 receptacle indicates a network interface connection. WARNING: To reduce the risk o
Removal and replacement procedures 25 Rack warnings WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: •
Removal and replacement procedures 26 Remove the security bezel (optional) The security bezel is only supported in servers using the quick-release l
Removal and replacement procedures 27 Extend the server from the rack To extend the server from an HP, Compaq-branded, Telco, or third-party rack:
Removal and replacement procedures 28 2. Open the cable management arm. The cable management arm can be right-mounted or left-mounted. Remove the
Removal and replacement procedures 29 CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot cov
Contents 3 Contents Customer self repair ...
Removal and replacement procedures 30 o Remove the server from the rack (on page 28). 4. Remove the access panel ("Access panel" on page
Removal and replacement procedures 31 7. Remove any expansion boards installed in the primary riser cage. 8. Remove the primary PCI riser cage.
Removal and replacement procedures 32 4. Remove the drive carrier. To replace the component, slide the component into the bay until it clicks. Non
Removal and replacement procedures 33 6. Remove the drive from the carrier. To replace the component, reverse the removal procedure. Hot-plug driv
Removal and replacement procedures 34 4. Remove the hot-plug drive. To replace the component, reverse the removal procedure. Access panel To remov
Removal and replacement procedures 35 If the access panel latch is locked, use a T-15 Torx screwdriver to unlock the latch. To replace the componen
Removal and replacement procedures 36 7. Remove the non-hot-plug drive backplane. To replace the component, reverse the removal procedure. Four-ba
Removal and replacement procedures 37 7. Remove the hot-plug drive backplane. To replace the component, reverse the removal procedure. HP Smart St
Removal and replacement procedures 38 6. Remove the HP Smart Storage Battery. To replace the component, reverse the removal procedure. FBWC module
Removal and replacement procedures 39 5. If removing a FBWC module from an expansion board in slot 2, remove the PCI riser assembly first before dis
Contents 4 Full-height/Half-length PCIe riser board and cage ...
Removal and replacement procedures 40 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from
Removal and replacement procedures 41 M.2 SSD module For more information about product features, specifications, options, configurations, and comp
Removal and replacement procedures 42 o Remove the server from the rack (on page 28). 4. If installed, remove the security bezel ("Remove the
Removal and replacement procedures 43 6. Disconnect the optical drive cable from the drive. 7. Remove the optical drive: To replace the component
Removal and replacement procedures 44 Fan and fan blank Fan population guidelines Configuration Fan bay 1 Fan bay 2 Fan bay 3 Fan bay 4 Fan bay
Removal and replacement procedures 45 b. Disconnect each power cord from the server. 3. Disconnect all peripheral cables and power cords from the r
Removal and replacement procedures 46 o Remove the server from the rack (on page 28). 4. Remove the access panel ("Access panel" on page
Removal and replacement procedures 47 7. Remove the DIMM. To replace the component, reverse the removal procedure. Heatsink WARNING: To reduce
Removal and replacement procedures 48 c. Remove the heatsink from the processor backplate. To replace the component: 1. Clean the old thermal grea
Removal and replacement procedures 49 c. Finish the installation by completely tightening the screws in the same sequence. 4. Install the air baff
Contents 5 M.2 SSD SATA cabling ...
Removal and replacement procedures 50 5. Remove the screws, then remove the processor blank. To replace the component, reverse the removal procedur
Removal and replacement procedures 51 o Remove the server from the rack (on page 28). 4. Remove the access panel ("Access panel" on page
Removal and replacement procedures 52 CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. To avoid damage to the system boa
Removal and replacement procedures 53 To replace the component: 1. Install the processor. Verify that the processor is fully seated in the processo
Removal and replacement procedures 54 3. Press and hold the processor retaining bracket in place, and then close each processor locking lever. Press
Removal and replacement procedures 55 b. Finish the installation by completely tightening the screws in the same sequence. 7. Install the air baff
Removal and replacement procedures 56 o Slot 1 o Slot 2 o Slot 3 To replace the component, reverse the removal procedure.
Removal and replacement procedures 57 PCI blank To remove the component: 1. Power down the server (on page 26). 2. Remove all power: a. Disconnec
Removal and replacement procedures 58 4. Remove the access panel ("Access panel" on page 34). 5. Disconnect all cables connected to exist
Removal and replacement procedures 59 o Remove the server from the rack (on page 28). 4. Remove the access panel ("Access panel" on page
Customer self repair 6 Customer self repair HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow fo
Removal and replacement procedures 60 o Remove the server from the rack (on page 28). 4. Remove the access panel ("Access panel" on page
Removal and replacement procedures 61 WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline b
Removal and replacement procedures 62 To replace the component: 1. Insert the battery with the "+" side facing up underneath the outer li
Removal and replacement procedures 63 6. Disconnect the cables for the front I/O module and then remove the front I/O module from the system board.
Removal and replacement procedures 64 4. Remove the thumbscrew rack ear assembly. To replace the component, reverse the removal procedure. Quick-r
Removal and replacement procedures 65 5. Remove the quick-release latch rack ear assembly. To replace the component, reverse the removal procedure.
Removal and replacement procedures 66 a. Loosen one pair of diagonally opposite screws halfway, and then loosen the other pair of screws. b. Comple
Removal and replacement procedures 67 15. Remove the processor from the processor retaining bracket. CAUTION: When returning a damaged system
Removal and replacement procedures 68 17. Remove the clear processor socket cover. Retain the processor socket cover for future use. 18. Install t
Removal and replacement procedures 69 CAUTION: Close and hold down the processor cover socket while closing the processor locking levers. The lever
Customer self repair 7 Obligatoire - Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP de remplacer ces pièc
Removal and replacement procedures 70 a. Remove the system board screws. b. Lift the system board out of the chassis. To replace the system board
Removal and replacement procedures 71 b. Finish the installation by completely tightening the screws in the same sequence. 3. Install the fans. 4.
Removal and replacement procedures 72 6. Enter the serial number and press the Enter key. 7. Select Product ID. The following warning appears: Warn
Removal and replacement procedures 73 6. Remove the access panel ("Access panel" on page 34). 7. If installed, remove the primary PCI ris
Removal and replacement procedures 74 3. Release the power cord from the the hook-and-loop strap. 4. Remove all power: a. Disconnect the power co
Removal and replacement procedures 75 2. Access the product rear panel (on page 27). 3. Release the power cord from the hook-and-loop strap. 4. R
Removal and replacement procedures 76 11. Remove the RPS backplane. To replace the component, reverse the removal procedure. HP Trusted Platform M
Troubleshooting 77 Troubleshooting Troubleshooting resources The HP ProLiant Gen9 Troubleshooting Guide, Volume I: Troubleshooting provides procedur
Diagnostic tools 78 Diagnostic tools Product QuickSpecs For more information about product features, specifications, options, configurations, and co
Diagnostic tools 79 Active Health System HP Active Health System provides the following features: • Combined diagnostics tools/scanners • Always o
Customer self repair 8 In base alla disponibilità e alla località geografica, le parti CSR vengono spedite con consegna entro il giorno lavorativo s
Diagnostic tools 80 For additional information, see the following documents: • HP iLO 4 User Guide — See the HP website (http://www.hp.com/go/ilo/d
Diagnostic tools 81 Action Key Navigate menus Up and Down arrows Select items Enter Save selections F10 Access Help for a highlighted configuration
Diagnostic tools 82 HP Insight Diagnostics HP Insight Diagnostics is a proactive server management tool, available in both offline and online versio
Diagnostic tools 83 • When the server is configured for Legacy BIOS Boot Mode, HP provides legacy USB support in the pre-boot environment prior to
Diagnostic tools 84 Automatic Server Recovery ASR is a feature that causes the system to restart when a catastrophic operating system error occurs,
Component identification 85 Component identification Front panel components Item Description 1 Optical drive (optional) 2 Serial label pull tab*
Component identification 86 Item Description Status Off = Deactivated 2 Health LED* Solid green = Normal Flashing green (1 Hz/cycle per sec) = iL
Component identification 87 Rear panel components Item Description 1 Slot 3 PCIe3 x8 (8, 4, 1) 2 Slot 2 PCIe3 x8 (8, 4, 1) 3 Slot 1 PCIe3 x16 (16
Component identification 88 Item Description Status 1 UID LED Solid blue = Activated Flashing blue: • 1 Hz/cycle per sec = Remote management or
Component identification 89 System board components Item Description 1 Primary PCIe riser board connector* 2 TPM connector 3 System battery 4 SAT
Customer self repair 9 defekte Teil nicht zurückschicken, kann HP Ihnen das Ersatzteil in Rechnung stellen. Im Falle von Customer Self Repair kommt
Component identification 90 * For more information on the riser board slots supported by the onboard PCI riser connectors, see "PCIe riser boa
Component identification 91 System maintenance switch Position Default Function S1 Off Off = iLO 4 security is enabled. On = iLO 4 security is d
Component identification 92 Drive numbering Hot-plug drive LED definitions Identify an HP SmartDrive by its carrier, shown in the following illust
Component identification 93 IMPORTANT: The HP Dynamic Smart Array B140i Controller is only available in UEFI Boot Mode. It cannot be enabled in Leg
Cabling 94 Cabling Cabling overview This section provides guidelines that help you make informed decisions about cabling the server and hardware opt
Cabling 95 • Four-bay LFF non-hot-plug drive backplane connected to the H240 Host Bus Adapter Item Description 1 Drive power cable 2 Mini-SAS ca
Cabling 96 • Four-bay LFF drive backplane connected to a P440 controller in the low-profile expansion slot 1 Item Description 1 Drive power cabl
Cabling 97 Depending on the controller option installed, the actual storage controller connectors might look different from what is shown in this se
Cabling 98 • FBWC module slot 3 cabling M.2 SSD SATA cabling • Slot 2 cable routing (2 ports supported when slot 1 is unoccupied)
Cabling 99 • Slot 2 cable routing (1 port supported when slot 1 is occupied) • Slot 3 cable routing (2 ports supported when slot 1 is unoccupied)
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